What are brand groups?
A brand group is a franchise-level umbrella that connects multiple CyberMark accounts under one organization. If your business operates multiple locations or franchisees, they may all be part of the same brand group.
When you’d use this
Section titled “When you’d use this”Refer to this page if you’re part of a franchise system, chain, or multi-location organization and want to understand how CyberMark organizes your accounts.
How brand groups work
Section titled “How brand groups work”A brand group ties together the individual CyberMark accounts that belong to one organization. For example, if “DumpStor” operates 20 franchise locations, each location has its own account, and all of them belong to the DumpStor brand group.
You can switch between any of your accounts using the account selector at the top of the page. Data stays separate per account — the brand group is the organizing layer that lets you navigate between them.
Brand groups vs. accounts vs. locations
Section titled “Brand groups vs. accounts vs. locations”| Level | What it represents | Example |
|---|---|---|
| Brand group | A franchise system or organization | DumpStor |
| Account | A single franchisee or location | DumpStor - Nashville |
| Location | A physical or logical unit within an account | Downtown Nashville |
Who can access brand group accounts
Section titled “Who can access brand group accounts”- Brand Admin — Access to all accounts in the brand group.
- Owner — Access to specific accounts or locations they’ve been assigned to.
- Viewer — Read-only access to assigned accounts.